SHIPPING & DELIVERY

All Bell’s Reines cookies are shipped fresh and packaged to preserve quality and freshness during transit. Orders are processed within standard fulfillment timelines and shipped via trusted carriers.

We ship premium gourmet cookies across the United States, U.S. territories, and Canada for retail, gifting, and wholesale customers.

Once your order has shipped, you will receive tracking information via email.


SHIPPING RATES

Shipping rates are calculated at checkout based on order size and destination. We may offer promotional shipping rates or free shipping thresholds during select promotions.


RETURNS & REFUNDS

Due to the perishable nature of our products, all sales are final. We are unable to accept returns on food items.

If your order arrives damaged or there is an issue with your shipment, please contact us at:
📩 contact@bellsreines.com

We will review all concerns on a case-by-case basis to ensure product quality and customer satisfaction.


COOKIE CARE & STORAGE

Bell’s Reines premium cookies are crafted in small batches for optimal freshness.

For best quality:

  • Store in a cool, dry place
  • Reseal packaging after opening
  • Consume within freshness window listed on packaging

ALLERGEN INFORMATION

Our cookies are made in a facility that may handle common allergens. Please review individual product descriptions for specific ingredient and allergen details.


WHOLESALE & BULK ORDERS

For wholesale, retail, hospitality, or corporate gifting orders, please visit our Wholesale Partners page to apply or learn more about distribution options.


CONTACT

For questions regarding orders, shipping, or product information:

📩 contact@bellsreines.com
We typically respond within 1–2 business days.